We’re Hiring: Assistant Facility Manager

Job Title: Assistant Facility Manager

Location: Varied across multiple locations in Cardiff, Wales – House of Sport 1, 2 & 3, Ocean Park Arena, Willows High, Cardiff International Sports Campus and Eastern High School.

Responsible for: Senior Facility Assistants, Facility Assistants, Cleaners

Reporting to: Facilities Operations Manager

Hours: 37.5 Pro Rata

Apply Via: liam@cardiffcityhouseofsport.co.uk 

1.    Purpose of The Job:

The Cardiff City House of Sport is a cluster of high quality indoor multi-sport training facilities in Cardiff. Due to recent and further expansion plans, the company is looking for Assistant Facilities Manager to assist the Facilities Operations Manager in the day to day running.

As Assistant Facility Manager, you will supervise all key operational areas of House of Sport 1,2 & 3, lead and supervise staff resources, operations and activities to ensure that the Centres are operated effectively and efficiently at all times in accordance with all legislation and statutory requirements (in particular the Health & Safety at Work Act).

2.    Job Duties:

Including but not limited to:

• • Being responsible for the optimal operation of the centre’s sports facilities and associated areas in terms of security, cleanliness, tidiness, safety of customers and emergency procedures and report issues that arise to the Facilities Operations Manager, and Booking Manager.
  • Motivate a team of operational staff and ensure they carry out required duties and checklists whilst on shift.
  • To liaise with the Operations Manager to conduct a programme of performance management for staff
  • Ensure that the sports facilities and basic equipment are properly prepared and reinstated by staff members according to the schedule of activities
  • Ensure customer queries are handled professionally
  • Assist in the development of the Sports Centre activities and range of services in order to enhance the customer experience
  • Assist the Operations Manager in completing tasks, within set time frames
  • Control access to the centres and areas within by locking and unlocking as required
  • Assisting and deputise general office duties when/if facilities are quiet and as/when required

This job description serves to illustrate the type and scope of the duties currently required for the above post and to provide an indication of the required level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time, they will not however change the general character of the job or the level of responsibility entailed.

3. Candidate Profile:

An ideal Facility Assistant Manager should:

• Be responsible and able to organise their fluctuating workload
• Have a passion for sports, fitness and leisure
• Have people management and leadership skills
• Work well alone and as part of a team
• Have excellent problem-solving skills
• Drive the brand reputation and standards
• Have a good understanding of customer care and health & safety issues
• Be flexible in relation to reactive working hours

4.    Additional Information:

• There may be a requirement to work unsocial hours when necessary, in this instance notice will be giving.
• Pay TBC.

Please send your CV and cover note to liam@cardiffcityhouseofsport.co.uk

We do not require any assistance from recruitment agencies.

House of Sport is an Equal Opportunities Employer.